Customer Service


We strive to present the product information as accurate as possible by taking information directly from manufacturer’s / agent’s website. Information on this page is subjected to change without prior notice. Information on this page may not be accurate if there is change of specification. Consumers are highly recommended to check the manufacturer’s site for latest specs and product information. Pictures are only for illustration. If in doubt, call our customer service hotline to check prior to purchasing. All materials and images remain the property and copyright of their respective owners.

 1. Ordering Process

1.1. The Customer may place orders for Products through browsing the Supplier’s website via Whatsapp, Call or Email. By placing an order, the Customer agrees to be bound by the terms and conditions of this Agreement.

1.2. The Supplier “North East” reserves the right to accept or reject any order placed by the Customer, in its sole discretion.

2. Pricing and Payment

2.1. The prices of the Products shall be as displayed on the Supplier’s invoice. 

2.2. All payments shall be made in the currency Singapore Dollars. The Supplier accepts payment through PayNOW, Bank Transfer. 

2.3. The Customer shall be responsible for goods and services tax (GST) imposed on the sale of the Products.

3. Shipping and Delivery

3.1. The Supplier shall make reasonable efforts to deliver the Products to the Customer within the estimated delivery timeframe specified on the website. However, the Supplier shall not be liable for any delays in delivery beyond its reasonable control.

4. Warranty

4.1. The Products sold by the Supplier may be covered by a manufacturer’s warranty, details of may be provided with the Manufacturer’s website. 

4.2. The Supplier shall not be responsible for any warranty claims arising from misuse, abuse, or improper installation of the Products.

5. Limitation of Liability

5.1. To the fullest extent permitted by law, the Supplier shall not be liable for any indirect, incidental, special, or consequential damages arising out of or in connection with the sale or use of the Products.

6. Governing Law and Jurisdiction

6.1. This Agreement shall be governed by and construed in accordance with the laws of Singapore. Any disputes arising out of or in connection with this Agreement shall be subject to the exclusive jurisdiction of the courts of Singapore.

7. Amendments

7.1. The Supplier reserves the right to amend or modify this Agreement at any time without prior notice.

1.       Introduction

 Welcome to North East website (“us,” “we,” or “our”). This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website  (the “Site”).


2.       Information We Collect

Personal Information: We may collect personally identifiable information such as e.g., name, email address, phone number when voluntarily submitted by our visitors.

Non-personal Information: We may collect non-personal information about you, such as browser type, IP address, referring site.


3.       How We Use Your Information

   We may use the information collected in the following ways:

   – To personalize your experience on our website.

   – To improve our website based on your feedback.


4.       Cookies and Similar Technologies

 We may use cookies or similar technologies to enhance your experience. You can choose to disable cookies through your browser settings.


5.       Third-Party Links

 Our website may contain links to third-party websites. We have no control over the content or privacy practices of these sites and encourage you to review their privacy policies.


6.       Security

We implement reasonable security measures to maintain the safety of your personal information. However, no method of transmission or electronic storage is 100% secure.


7.       Changes to This Privacy Policy

 We reserve the right to update or change our Privacy Policy at any time. Any changes will be effective immediately upon posting the updated Privacy Policy on the Site.

My Enquiry
Quote Enquiry ()
WhatsApp Us
Email Us

Request a Quote

Step 1

List down products and qty that you need
Step 2

Our customer support will call you within 24hrs to confirm your order